Cancellation policy

Purchase Options & Cancellation Policy

By completing your purchase, you agree to the following terms:

1. Subscription & Recurring Billing
Some products or services offered are billed on a recurring basis (e.g., monthly or annually). By purchasing a subscription, you authorize us to automatically charge your selected payment method at the stated price and billing frequency until the subscription is canceled.

2. Free Trials (if applicable)
If your purchase includes a free trial, you will not be charged during the trial period. Once the trial ends, your subscription will automatically convert to a paid plan unless canceled before the trial expiration date.

3. Cancellation Policy
You may cancel your subscription at any time. To avoid being charged for the next billing cycle, cancellations must be made before the renewal date. After cancellation, you will continue to have access to the service until the end of the current billing period.

4. Refund Policy
Payments are generally non-refundable unless otherwise stated. Refund requests, if applicable, will be reviewed in accordance with our refund guidelines.

5. Price Changes
We reserve the right to change subscription pricing. Any changes will be communicated in advance and will apply from the next billing cycle.

6. Failed Payments
If a payment fails, we may retry charging your payment method. Continued failure may result in suspension or termination of your subscription.

7. Contact & Support
For any questions, billing issues, or cancellation requests, please contact our support team through the provided channels.

By proceeding with your purchase, you acknowledge that you have read and agree to this policy.

MULTIPACK BUNDLES
3 PACK BUNDLE
Pick Any 3 Packs
Any Flavours and Strength
£6.75
Per Pack
Delivery: £1.00
5 PACK BUNDLE
Pick Any 5 Packs
Any Flavours and Strength
£6.50
Per Pack
Delivery: FREE
10 PACK BUNDLE
Pick Any 10 Packs
Any Flavour and Strength
£5.50
Per Pack
Delivery: FREE
agechecked

IMPORTANT - PLEASE READ:

Please ensure you provide the EXACT details as they appear on your payment card. This includes the name as it appears on your payment card.

Additionally, please ensure that you provide the EXACT address where your payment card is registered if it not the same as your billing address.

This especially applies for the age verification process using AgeChecked™️. Failure to do so will prevent your order from being processed or cancelled. Age verification is mandatory and in accordance with the laws of England and Wales.

Sigma NRG™️ Premium Nicotine Strips can only be purchased by those that are 18 years of age or older.